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Care Manager - Emergency Department

This job posting is no longer active.

Job ID: 956862
Facility: ECU Health Medical Center
Dept:
Location: Greenville, NC
FT/PT: Full-Time
Shift:
Reg/Temp: Regular
Date Posted: Jan 26, 2023

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Job Description

ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

Position Summary

The Care Manager is responsible for coordination of the plan of care through collaboration with the provider, the interdisciplinary team, the patient and family.

The Care Manager facilitates the plan of care with the underlying objective of enhancing the quality of patient care, optimizing clinical outcomes and patient satisfaction while managing the cost of care. In addition, the Care Manager helps drive change by identifying areas where performance improvement is needed (e.g., day to day workflow, education, process improvements and patient satisfaction).

The Care Manager is accountable for a designated patient caseload and plans effectively in order to meet patient needs, manage the length of service, promote efficient utilization of resources and ensure a well-organized and safe plan of care is established for every patient.

Responsibilities

  • Anticipates the needs of patients and family members related to the emergency room visit and discharge plan; assesses and determines the most appropriate discharge plan for patients who have been released from IVC or requesting voluntary detox services; develops and implements plans of care which enhance quality, access, and cost-effective outcomes.
  • Effectively communicates patients and/or family during crisis and traumas.
  • Ensures patient's participation in the treatment planning process.
  • Creatively identifies and links patients to appropriate organizational, financial and community resources in order to achieve optimal outcomes and compliance with regulatory agency requirements.
  • Provides coverage to inpatient units after hours, as assigned.

Minimum Requirements

  • Education: ADN, BSN, BSW
  • Experience: 0-3 years of Medical Case Management

Other Information

  • Weekend shift: Thursday, Friday, Saturday, Sunday
  • 4 - 10 hour shifts

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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