Identity & Access Engineer II

Job Description

ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

Position Summary

• Technical implementation, design, development, and admin of interfaces and single sign-on/2FA/MFA, role-based access control integrations between the IAM and systems.
• Perform as a technical support engineer for one or more of the following IAM technologies: Identity Federation, Multi Factor Authentication or Single Sign-On.
• Perform as technical support engineer for troubleshooting and implementing solutions to complex problems.
• Gather requirements, designs, constructs and delivers solutions with minimal team interaction.
• Closely collaborates with team members to successfully execute on project initiatives.
• Manage changes according to change management policies and processes for supported systems.
• Troubleshoots federation related incidents and develops standard operations documentation such as procedures, authentication workflows, and Knowledge Base articles.
• Identify and recommend solutions to optimize existing processes and procedures related to identity management systems.
• Serve as product owner for one or more of the technologies that are managed by the Identity Services team.
• Develop and generate reports and metrics including alerting and monitoring KPI's.
• Proven experience effectively prioritizing workload to meet deadlines and work objectives.

Minimum Requirements

• Associate degree or equivalent experience required
• At least one professional IT level certification is required. Must have at least one Microsoft certification or able to show equivalent course work completion. 
• Must have and maintain Microsoft Identity and Access Administrator Associate certification or obtained within 9 months of hire.
• Must have SailPoint Certified Identity Now Professional certification or obtain within 1 year of hire.
• 3-5 years relevant experience
• Knowledge of Enterprise Antivirus, software management software and PC imaging software, application security or security provisioning preferred.
• Ability and willingness to grow knowledge of one or more of the following areas preferred: Client Server Services; Unix, SAN and Data Protection; Remote Access; Database Administration; Web Services; and Active Directory and Messaging.
• Proficient knowledge of and ability to work with Excel functions and formulas.
• Experience working in team-oriented, collaborative environment.
• Advanced knowledge of MS Active Directory's domain structure schema, user and group object attributes. Basic knowledge of regulatory requirements, included but not limited to, PCI DSS, HIPAA, HITRUST, etc.
• Basic knowledge of and ability to work with one of the following query/scripting languages, Structured Query Language (SQL), Windows PowerShell, Extensible Markup Language (XML), Excel functions and formulas.
• Healthcare IT experience preferred.

Other Information

• Hybrid 
• On-Call 

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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