As we transition to ECU Health in the coming weeks and months, you will notice changes to our digital landscape, including ongoing updates to this site. Throughout this rebranding and into the future we remain committed to the communities we proudly serve. We’re excited for this evolution, and what it means for the future of health care in eastern North Carolina.GO TO SITE
Job ID: 958731
Facility: ECU Health
Dept: Business Office
Location: Greenville, NC
Shift: Not Applicable
Date Posted: Aug 25, 2023
About ECU Health
ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.
The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children’s Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.
Provide quality customer service to all telephone and walk-in patients seeking assistance/information via ECU Health - Central Business Office. Proactive pursuit of self-pay accounts. Financial analysis of underinsured and uninsured patient accounts to include review for unidentified third party pay potential or financial assistance. Evaluate incoming correspondence to determine appropriate response to requests, inquiries and complaints. Prepare collection summary to refer accounts for after hours calls. Performs other related responsibilities as required or requested. Demonstrates service excellence.