Job Description

ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

Position Summary

Participates in end users discussions regarding workflows associated with upcoming enhancements or system changes.
Supports the evaluation, testing, and implementation of defect patches, system upgrades and releases according to the Information Services support model and change control procedures.
Ability to analyze and resolve simple issues
Stays informed on current market trends and emerging technology developments that impact individual work.
Recognizes sources of available information and establishes facts to recommend solutions.
adherence to change management standards and established Service Level Agreement (SLA) for incidents and requests
Demonstrates effective verbal and written communication.
Promotes cooperation and commitment within the team by working collaboratively with others
Communicates strengths, shares expertise and draws upon other members skills to improve team performance.
Holds self personally accountable to meet or exceed team expectations.

This position is required to rotate on-call responsibilities.

Minimum Requirements

Associate degree or equivalent work, training and experience required
Ability to provide value-added support to one or more applications
Independently motivated to seek knowledge through self-education, mentoring, etc. in areas pertaining to their current position.
Obtains and maintains current certification from the vendor and continued education/learning to understand the functionality of applications(s) supported as applicable to the job role.

For individuals clinically trained
Ability to demonstrate knowledge of clinical scope of practice and workflows for roles within clinical setting.
Ability to communicate clinical concepts to technical team.
Understands application and clinical workflow


Preferred Requirements
Bachelors degree in Computer Science, Information Systems or related field preferred
Training in system analysis preferred
Experience as analyst implementing and testing vendor packaged software applications preferred
Experience in health care setting preferred

Other Information

FULL-TIME W/BENEFITS

BELOW PLEASE SEE  ADDITIONAL INFORMATION:

Application Analyst II-IV must have progressive experience with healthcare vendor applications, specifically in large-scale EMR implementations in the acute care setting.  

Emergency Department experience preferred for Application Analyst I through IV. 

Certifications:

Application Analyst I & II required to complete and maintain one primary Epic certification (Epic ASAP). Prior approval by Manager for a secondary or more focused certification is required.

Application Analyst III & IV required to complete and maintain one primary certification directly related to the Service Line and at least one secondary Certification, Proficiency or a minimum of two Epic Badges.  Manager approval is required for all secondary certifications, proficiencies and badges to ensure relevancy and applicability to the role.

ADDITIONAL REQUIREMENTS:

All Application Analysts are required to provide all core job duties for, but not limited to, the following applications to provide comprehensive tools for end users:

Epic Electronic Medical Record, specifically Epic ASAP, and associated Epic tools such as Reporting Workbench and Epic Radar Dashboards and any other Epic tools that would support the Service Line.

Integrated third party applications –Lynx/ Optum, Zoll Applications, Krames, IMO, Elsevier, Caregility and any other applications used for support of the Service Line during employment period for the ED team.

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.