Job Description

Vidant Health

About Vidant Duplin Hospital

Vidant Duplin Hospital is an 81-bed facility located in Kenansville, North Carolina and has 20 practicing physicians on its active medical staff. Vidant Duplin serves Duplin County and surrounding communities in Eastern North Carolina with a population of approximately 60,000 people. On an annually basis, it serves 3,800 inpatients and over 52,000 outpatients (including nearly 30,0000 ED visits), in addition to a surgical volume of 2,050.

Position Summary

Responsible for creating the first impression of the organization's services to patients and families and other external customers. Performs outpatient scheduling, registration for all patients (emergency, ambulatory, and inpatients) and collects proper data, documents, and signatures to ensure hospital bills will be paid by third party payer or the patient.  Serves as first point of contact for physician offices and other customers regarding scheduling procedures at Vidant Health.

Minimum Requirements

Required: 

• High School or Equivalent (GED) is required
• 2 years Customer Service is required
• Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required
• Basic computer skills

Preferred: 

• Associate Degree: preferred
• Bachelors Degree: preferred
• 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred

Other Information

• Weekdays, weeknights or weekends
• Holidays
• Great benefits 
• Admissions Department

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.