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Patient Access Rep II - Full Time - Day Shift - Business Office

Job ID: 957836
Facility: Vidant SurgiCenter
Location: Greenville, NC
FT/PT: Full-Time
Reg/Temp: Regular
Date Posted: Apr 29, 2022

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Job Description

Vidant Health

About Vidant Health

Vidant Health is a regional health system serving 29 counties in eastern North Carolina. We are working every day to improve the health of the 1.4 million people we serve. Vidant Health is made up of 8 hospitals, physician practices, home health, hospice, wellness centers and other health care services. Vidant Medical Center is affiliated with the Brody School of Medicine at East Carolina University. As a major resource for health services and education, Vidant Health strives to support local medical communities and to work with providers throughout the region to deliver quality care. Our goal is to enhance services that are available locally and to eliminate barriers involving time, distance and lack of awareness that sometimes prevent patients from receiving the care they need.

Position Summary

Responsible for creating the first impression of the organization's services to patients and families and other external customers. Essential duties may include scheduling, registration and insurance verification for both outpatient and inpatient services by collecting proper demographic information and securing authorizations for procedures. Acts as the primary liaison for patients receiving professional and hospital services at Vidant Health.

Minimum Requirements

High School or Equivalent (GED) is required.

Associate Degree: preferred

Bachelors Degree: preferred

1 to 2 years of Registration and/or Billing experience within a healthcare setting is required

3 to 5 years - customer service experience is required

Required

Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required

Insurance Verification experience


Preferred

Experience with EPIC and medical office workflows

Experience with Microsoft Office/PC-based applications (Outlook, Word and Excel)

Other Information

Full time - Day shift

Monday - Friday (8:30am-5:30pm)

Benefits are included

 

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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