Join our Talent Network
Skip to main content

RN - Call Center Consultant Nights - Nurse Advice Line - Greenville, NC

Job ID: 957819
Facility: Access East, Inc
Location: Greenville, NC
FT/PT: Full-Time
Reg/Temp: Regular
Date Posted: Apr 22, 2022

Save Job Job Saved

Job Description

Vidant Health

About Vidant Health

Vidant Health is a regional health system serving 29 counties in eastern North Carolina. We are working every day to improve the health of the 1.4 million people we serve. Vidant Health is made up of 8 hospitals, physician practices, home health, hospice, wellness centers and other health care services. Vidant Medical Center is affiliated with the Brody School of Medicine at East Carolina University. As a major resource for health services and education, Vidant Health strives to support local medical communities and to work with providers throughout the region to deliver quality care. Our goal is to enhance services that are available locally and to eliminate barriers involving time, distance and lack of awareness that sometimes prevent patients from receiving the care they need.

Position Summary

The Call Center Nurse Consultant provides phone triage and clinical advice based on Schmidt-Thompson After-Hours Office Triage Protocols for eastern North Carolina. The population scope includes newborns to the elderly and directs the appropriate access to care including immediate triage to EMS, a provider, or follow up in the ambulatory setting.

Minimum Requirements

  • High school plus two (2) or more years of formal training/education (i.e. Associate College Degree in Nursing)
  • Registered Nurse Licensure - State of North Carolina
  • Three (3) to five (5) years clinical nursing experience in Emergency, Pediatrics, Obstetrics, Behavioral Health or Critical Care.
  • One (1) year of clinical experience can be substituted for clinical certification or prior triage or health coaching experience.
  • Call Center experience preferred

Other Information

  • This position will be mainly night shift 7pm-7am, with some day hours included when needed 7am-7pm

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

Share: mail

Similar Jobs

Patient Access Rep I - PRN/As needed - Emergency Admissions

Greenville, NC, United States

Supervisor - Sterile Processing

Greenville, NC, United States

Flight Paramedic - PRN - Vidant EastCare

Greenville, NC, United States

Diagnostic Technologist - Radiology

Greenville, NC, United States