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Health Care Interpreter (Spanish) - Language Access Services - As Needed

Job ID: 956015
Facility: Vidant Health
Location: Greenville, NC
FT/PT:
Reg/Temp: Regular
Date Posted: Apr 6, 2022

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Job Description

Vidant Health

About Vidant Health

Vidant Health is a regional health system serving 29 counties in eastern North Carolina. We are working every day to improve the health of the 1.4 million people we serve. Vidant Health is made up of 8 hospitals, physician practices, home health, hospice, wellness centers and other health care services. Vidant Medical Center is affiliated with the Brody School of Medicine at East Carolina University. As a major resource for health services and education, Vidant Health strives to support local medical communities and to work with providers throughout the region to deliver quality care. Our goal is to enhance services that are available locally and to eliminate barriers involving time, distance and lack of awareness that sometimes prevent patients from receiving the care they need.

Position Summary

  • Primary responsibility is accurate oral interpretation between a speaker with limited English proficiency (LEP) and the healthcare team.  Limited written translation is also part of the core position responsibility.
  • Follow ethical principles, including accepted interpreter codes of ethics and standards of practice.
  • Interpret messages in the appropriate mode into target and source languages, maintaining and mediating message content, context, and style in accordance with professional standards.
  • Identify and resolve conflicts related to the meanings of words, concepts, practices, values or behaviors. Act as a clarifier and a culture broker within encounters, as appropriate.
  • Advocate for LEP patients and families.  Assist them navigate the healthcare system.
  • Consult reference materials (such as dictionaries, lexicons, encyclopedias, and computerized terminology banks) as needed to ensure interpretation and translation accuracy. Compile terminology and information to be used in interpretations and translations.
  • Position requires the flexibility to work nights, weekends, and holidays.
  • Some travel will be required for this role. 

Minimum Requirements

  • Demonstrated language proficiency in speaking and listening in primary and secondary languages.  Proficiency must be equivalent to Interagency Language Roundtable (ILR) skill level 3+ or higher.
  • Associate Degree or higher. Degrees of equivalent level attained outside of the U.S. can be used to meet the educational requirement.
  • Up to two years of bilingual experience professional experience that required daily interaction in primary and secondary languages.

Preferred Requirements

  • Bachelor's Degree preferred.
  • Two or more years of satisfactory supervised work experience as a healthcare interpreter in an acute care hospital or public health care setting.
  • Formal education and/or professional work experience in candidate's non-native country.

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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