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Financial Counselor - Greenville, NC

Job ID: 949484
Facility: Vidant Health
Location: Greenville, NC
FT/PT: Full-Time
Reg/Temp: Regular
Date Posted: Jul 2, 2022

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Job Description

Vidant Health

About Vidant Health

Vidant Health is a regional health system serving 29 counties in eastern North Carolina. We are working every day to improve the health of the 1.4 million people we serve. Vidant Health is made up of 8 hospitals, physician practices, home health, hospice, wellness centers and other health care services. Vidant Medical Center is affiliated with the Brody School of Medicine at East Carolina University. As a major resource for health services and education, Vidant Health strives to support local medical communities and to work with providers throughout the region to deliver quality care. Our goal is to enhance services that are available locally and to eliminate barriers involving time, distance and lack of awareness that sometimes prevent patients from receiving the care they need.

Position Summary

As an Financial Counselor for the Central Business Office at Vidant Medical Center, you will be:

  • Analyzing financial, demographic and clinical information available to locate or assist a patient in finding an eligible payment source
  • Aggressively pursue collection of high dollar patient account balances 
  • Evaluating and auditing patient accounts pending Medicaid for approval or denial 
  • Serving as a resource for Social Work and Discharge Planning 
  • Performing all the duties of a Patient Counselor and Assistant Patient Counselors as required 
  • Performing other related responsibilities as required or requested
  • Demonstrates service excellence

Minimum Requirements

  • High School plus 2 years or more of formal training or education in Health Occupations, Business or related or Associate College Degree is required
  • 3 to 4 years previous collecting experience and working with the public is required. Such as Doctor's office Business Office or DSS
  • One additional years of related experience may be substituted for one year of the required education with a maximum substitution of two years

Other Information

  • Full-Time (40 hours a week)
  • Monday - Friday (8 am - 4:30 pm)
  • On-Site position
  • Central Business Office

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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