Telephone Triage Nurse (RN)

Job Description

ECU Health

About ECU Health

ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.

The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children’s Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.

Position Summary

• The Telephone Triage Nurse provides phone triage and clinical advice based on Schmitt-Thompson Triage Clinical Content (STCC) nurse guidelines and protocols. 
• The population scope includes newborns to the elderly and directs to the appropriate access to care including immediate triage to EMS, a provider, or follow-up in the ambulatory setting.

Minimum Requirements

• Associates degree in Nursing or higher.
• Registered Nurse Licensure - State of North Carolina
• Minimum of 3 - 5 years clinical nursing experience in Emergency, Pediatrics, Obstetrics, Behavioral Health, Critical Care, or Medical/Surgical units
• One year of clinical experience can be substituted for clinical certification or prior triage or health coaching experience.  
• Triage/Clinical Call Center experience preferred

Other Information

• Location/Department: Nurse Advice Line - based in Greenville, NC 
• This position is part-time - 20hrs/week - must be flexible to work days, evenings, weekends and holidays (rotating schedule) 
• Benefit eligible 

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.