Supv, Specialty Pharm Ops

Job Description

ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

Position Summary

Accountable for operations oversight at the Specialty Pharmacy, including personnel management, fiscal oversight, regulatory compliance, patient/customer satisfaction, and provision of quality pharmaceutical care. Employee actions reflect a commitment to patient-family centered care through demonstrating the belief that patient and family needs and wishes must be actively solicited and engaged and that their preferences must be at the center of all services.

Responsibilities

Accountable for the safety and quality of pharmacy services delivered from the pharmacy. Actively participates in department and system continuous quality improvement programs.

Assists in establishing and designing goals for operations team.

Ensures compliance with regulatory (DEA, FDA, NCBOP) and accreditation (ACHC, URAC) standards.

Reports and manages medication errors, including process improvement to prevent recurrence.

Provides, coordinates, and evaluates staff development opportunities/competencies for operations team members (Pharmacists, technicians, support staff). Mentors staff through team building and education.

Maintains practice skills and competently functions in a staffing role. Time allotted to staffing is approximately 40%.

Participates in the budgetary process and monitors drug expenditures in operations.

Participates in development of new programs and services; develops metrics to track impact.

Serves, supports, and evaluates customer satisfaction and takes action to improve experience.

Supports educational mission of ECU Health. May serve as preceptor for students and residents.

Minimum Requirements

College Degree plus other schooling is required, BS, MS, or PharmD in Pharmacy.

Must be licensed as a pharmacist by the NC Board of Pharmacy prior to start date.

Minimum of two years post-graduate experience required.

Managerial/Supervisory experience preferred.

American Heart Association Basic Life Support (BLS) Certification within 30 days of hire.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.