Epic ODBA III

Job Description

ECU Health

About ECU Health

ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.

The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children’s Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.

Position Summary

• Deploy, and maintain enterprise UNIX systems and Epic Iris database software.
• Lead and mentors others with AIX OS, and Intersystems ODB upgrades and patching to maintain stable and secure systems and latest system functionality.
• Lead and assist in planning of Epic version upgrades, including working with project team on task scheduling, prioritization and planning, and technical execution.
• Manage system backups/snapshots, including monitoring of system jobs for successful completion and resolve any issues.
• Monitor systems performance and capacity.
• Identify and implement process automation to improve operational efficiency.
• Develop and report against baseline KPIs and perform capacity and performance reporting to ensure compliance.
• Monitor the Epic infrastructure and proactively implement changes to reduce risk and minimize unplanned outages.
• Evaluate, recommend, implement and maintain security hardening standards across all Epic backend infrastructure (Iris/AIX/etc.).
• Develop complex shell scripts, and modify existing scripts as needed for systems management or project deliverables.
• Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge.
• Evaluates, selects, integrates, and implements new system architectures, systems, tools, and processes following ITIL standards.
• Provide well-written and effective technical documentation and demonstrate strong oral communication skills.
• Collaborate with team members, colleagues, consultants and vendors to effectively analyze and resolve simple to moderate issues.
• Provide on-call support as needed by the business, to 24X7 critical infrastructure operations.
• Provides leadership in the planning and design of technology architecture roadmaps.
• Leads in the development of operational policies, procedures, and best practices
• Develops and presents business cases demonstrating ROI and TCO's to ensure business alignment.

Minimum Requirements

• Bachelor's degree or relevant work experience required. 
• Epic Certified ODBA certification required, or obtained within one year of start date.
• 7 or more years of experience Intersystems Cache/Iris and enterprise AIX.
• 5 or more years of experience working with Epic EMR systems.
• Experience with Enterprise Storage platforms and associated enterprise software/hardware platform preferred.
• Advanced understanding of system high availability concepts with practical experience and implementation of key components.
• Experience leading project teams in the design and implement of new solutions in areas of expertise.
• Proven ability to work with other technical teams in a collaborative and supportive manner.
• Independently motivated to seek knowledge in areas of responsibility and mentor other engineers in areas of expertise.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.