ERP Functional Business Analyst II

Job Description

ECU Health

About ECU Health

ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.

The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children’s Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.

Position Summary

This position will play a key role in the implementation and support of the PeopleSoft Finance and Supply Chain Management (FSCM) and Human Capital Management (HCM) application modules at ECU Health.  This position is responsible for configuration and ongoing improvement of functionality that meets or exceeds customer expectations and improves the efficiencies of the business areas.  This position demonstrates business knowledge, strong communications skills, and analytical skill to deliver technical solutions to business problems through development of functional specifications and application configuration.  Must interact successfully and effectively within the IT department and with appropriate business SMEs and leaders.  The incumbent will work closely with business and IS leadership, System Administrators, Developers, DBAs and Unix System Administrator to implement and support PeopleSoft enterprise systems. 

Key responsibilities include, but not limited to:

• Develop project deliverables such requirements documentation, functional design documents and test plans.
• Takes initiative to work with business user and technical team members on system requirement gathering, analysis, design, testing and implementation
• Gather and document requirements.  Develop functional design documents.  Work with developers in production of technical design documents. Ensures the technical design conforms to functional requirements. 
• Confer with developers, business users, and others to develop usable technical solutions for end-user adoption and productivity improvement. 
• Performs the evaluation, testing, and implementation of defect patches, system upgrades and releases according to the Information Services support model and change control procedures.
• Evaluates and recommends business process and technology driven enhancement opportunities based on application system upgrades, releases and patches.  
• Ability to effectively analyze and resolve simple to moderate issues
• Provides well-written and effective professional and technical documentation.
• Independently manage individual work effort, including developing, executing, and monitoring of a work plan in addition to assisting work efforts of others. 
• Stays informed on current market trends and emerging technology developments that impact their application. 
• Determines solutions with minimal assistance and makes effective decisions within scope of authority. 
• Adheres to change management standards and established Service Level Agreements (SLA) for incidents and requests. 
• Demonstrates effective verbal and written communication. 
• Promotes cooperation and commitment within the team by assisting and working collaboratively with others. 
• Holds self personally accountable to meet or exceed team expectations.

Minimum Requirements

• Bachelors degree- or higher- in Computer Science, Information Systems or Healthcare related field or equivalent work experience required
• 3+ years of progressive ERP (HCM, Supply Chain, or Finance)  experience as a functional business analyst required 
• Demonstrated comprehensive knowledge of functional area and associated workflows 
• Progressive experience documenting functional requirements and solutions using a structured methodology required.
• Progressive experience in software test design, script development, test execution and documentation required.
• Ability to effectively communicate functional concepts to technical team and system design concepts to end users.
• Ability to effectively support applications 
• Works independently with quantifiable and qualitative results
• Independently motivated to seek knowledge through self-education, mentoring, etc.  in areas pertaining to their current position

Preferred Requirements

• PeopleSoft experience preferred
• Demonstrates experience with PeopleSoft delivered end user reporting tools (e.g. Query, nVision, etc.) and module specific configuration methods and functionality preferred.
• Experience in system analysis with special emphasis on system methodologies, project management and business process reengineering related to information systems preferred.
• Experience in health care setting preferred

Other Information

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General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.