Learning Management System Analyst II

Job Description

ECU Health

About ECU Health

ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.

The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children’s Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.

Position Summary

The Learning Management System Analyst provides ECU Health an optimal technology solution for offering, capturing and documenting professional and leadership education, clinical and nonclinical, throughout the enterprise. Analysts partner with education coordinators, educators, instructional designers, and external vendors to ensure relevant, accurate and meaningful learning offerings are provided to team members and leaders. Analysts manage and safeguard learning content and records providing reports to all levels of ECU Health Leadership.

The LMS Analyst is a customer-service oriented problem-solver who works well in a fast-paced, highly complex and matrix organization. The LMS Analyst II has an understanding of learning management system industry best practices, an emerging understanding of the healthcare industry, and thrives in a multitasking environment.

Responsibilities

• Independently motivated to seek knowledge in areas pertaining to the position through self-study, inquiry of mentors or management.
• Understands instructional design theories, methodologies and best practices through entire design process.
• Understands the needs assessment process.
• Is able to take a leadership role in training program planning.
• Understands adult learning principles
• Able to plan and implement large scale initiatives with minimal support.
• Identifies options for resolving issues and assesses educational cost/benefit and overall impact of each alternative.
• Maintains openness to new ideas, is not constrained by past practices in identifying better ways to achieve results.
• Recognized as a source of knowledge and proactively functions in that capacity when sought after by others for guidance and council.
• Frequently volunteers for assignments outside of assigned areas.
• Superior oral and written communication skills.
• Looks at problems from the end users perspective and probes all sources for answers to obvious and hidden problems.
• Able to effectively analyze and resolve simple to moderate issues.
• Identifies the root cause of problem  and facilitate problem resolution.
• Possesses clear understanding of application interdependency from an operation and system perspective on simple to  moderate level.
• Provides well-written and effective professional and technical documentation.
  
  
   

Minimum Requirements

• Bachelor's degree in adult education, instructional technology, educational leadership or closely related field or equivalent combination of education and work experience required
• Relevant Master's degree preferred
• 3+ years' experience in all phases of Learning Management System management (Cornerstone OnDemand preferred)
• Mastery of current eLearning/learning technology and tools, including audio, video, HTML and SCORM
• 3+ years' experience in all aspects of program development for online learning
• 3+ years' experience as a Database Administrator with all aspects of insuring data integrity and data management including integration from platforms such as PeopleSoft 
• 3+ years' experience with HTML, CSS and Java Script plus experience using third party code such as boostrap
• 3+ years' experience working with graphics software to develop web page images and layout
• Ability to convert desktop web pages to mobile device
• 3+ years' experience with SQL report writing
• Ability to develop complex reports using all aspects of the LMS
• 1 year experience in healthcare related needs assessment, program planning, development and teaching preferred

Other Information

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General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.