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Patient Counselor - Legal

Job ID: 974209
Facility: ECU Health
Dept: Business Office
Location: Greenville, NC
FT/PT: Full-Time
Shift: Not Applicable
Reg/Temp: Regular
Date Posted: Feb 10, 2025

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Job Description

ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

Position Summary

Process accounts involving liabilities, estates and bankruptcies in accordance to North Carolina Cease and Desist (legal provision that prevents creditors from pursuing debtors for money owed). Review and monitor accounts placed in a legal status hold through the EPIC workqueues. Perform the duties of a Patient Counselor and Assistant Patient Counselor as required. Perform other related responsibilities as requested or required.

Responsibilities

Validate , process bankruptcy notices and file proof of claims in accordance to North Carolina Cease and Desist .

Daily communication with attorney offices, insurance adjusters, and other third parties (verbal and written).

Process accounts involving liabilities and estates.

Provide liens and various legal documents to attorney offices.

Submit subpoenas and other legal documents to the clerk of court.

Validate estates for all North Carolina counties.

Assist walk-in patients, paralegals, attorneys and other legal representatives.

Minimum Requirements

Associate degree or higher plus 2 yrs of formal experience in Health Occupations, Business, Attorney Office, Criminal Justice or related

Paralegal preferred.

One additional years of related experience may be substituted for one year of the required education with a maximum substitution of two years.

More than 2 years experience in an Attorney's office, Business Office or Doctor's office preferred.

Other Information

#LI-MW1

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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