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Business Office Analyst

Job ID: 971988
Facility: ECU Health
Dept: CBO Management
Location: Greenville, NC
FT/PT: Full-Time
Shift: Not Applicable
Reg/Temp: Regular
Date Posted: Nov 7, 2024

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Job Description

ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

Position Summary

Provide a professional level skillset to assist the Senior Leadership of the Centralized Business Office (CBO). The CBO is an ever-changing face-paced environment that bills both hospital based and professional based claims to a variety of payors. In the CBO, there are a broad range of workflows to manage that necessitate critical thinking skills to determine proficiencies, optimize revenues, and ensure compliance with both governmental and private payor requirements. This role will work directly under the leadership of the CBO management team.

Responsibilities

  • Assist in the review and interpretation of new billing requirements, assisting in the design and implementation of operational workflows.
  • Researches ways to enhance hospital revenues.
  • Assists in the implementation of financial improvements and tracks achievement of objectives.
  • Review CBO vendor contracts to adjudicate accurate invoicing and payments.
  • Reviews billing office workflows and outcomes to create recommendations for performance improvement.
  • Exercise proficiency in payor portals. 
  • Evaluates internal and external data on billing activity, identifying trends and opportunities for improvements in net revenue.
  • Monitor and evaluate gross charges.
  • Creates regular and ad-hoc reports for CBO leadership to assist in the decision-making process.
  • Assist in outcomes of the payor contract management system to ensure account payments are expected. 
  • Perform other related duties incidental to the work described herein.

Minimum Requirements

  • Four year college degree is required- or higher.  BBA, BS or BA with a major in Accounting, or related degree is required.
  • Strong analytical skills.
  • Proficient in spreadsheet, word-processing, and presentation software.
  • Ability to work under pressure and balance many competing priorities.
  • Demonstrates effective communication and interpersonal skills
  • Maintains a positive and supportive attitude and demeanor.
  • Professional handling of exposure to confidential/sensitive information

In order to generate the experience necessary to perform this job function, it may be required to rotate through the Centralized Business office functions to gain firsthand knowledge of the overall healthcare billing processes.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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