Call Center Operator - Food & Nutrition Services

Job Description

ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

Position Summary

Performs clerical work for the department in the aspect of preparation for patient meal service through accurate menu processing, assisting patients with menu selections, utilizing customer relation skills, and maintaining computer skill/information in the Health Touch system.

Minimum Requirements

High School Diploma or equivalent is preferred

Related experience or education demonstrating knowledge of normal and modified diets and the Carbohydrate Counting and Protein Exchange Systems is preferred.

Must be able to read, write and speak English (Bilingual in Spanish is encouraged)

Nutrition education background or previous hospital food service, diet office, of clerical experience preferred.

1 to 3 years work experience is required.

Other Information

Full time with benefits - 40 hours per week

Rotating shift: Sunday - Saturday with 2 days off

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.