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In May 2022, we proudly announced our new brand: ECU Health.

Rebranding changes continue to unfold on our Careers website as we update the Talent Acquisition portals housed within. Throughout this process and into the future we remain committed to the communities we proudly serve. We’re excited for what it means for the future of health care in eastern North Carolina and for the incredible team members who are helping to make it happen.

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Informatics Education Specialist I - Ambulatory

Job ID: 971095
Facility: ECU Health
Dept: Clinical Informatics Education
Location: Greenville, NC
FT/PT: Full-Time
Shift: Not Applicable
Reg/Temp: Regular
Date Posted: Jul 5, 2024

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Job Description

ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

Position Summary

The Informatics Education Specialist functions as a knowledgeable EHR consultant, trainer, educator, and evaluator responsible for supporting and training end users on clinical systems functionality and workflows, ensuring optimal use of clinical technology to achieve system-wide strategic priorities. The Informatics Education Specialist applies concepts of adult learning principles, generational learning differences, and learning modalities (auditory, visual, and kinesthetic) to achieve desired outcomes. The Informatics Education Specialist works closely with Information Services, ECU Health operations leadership, and Quality to achieve key responsibilities.

Key responsibilities include maintaining and troubleshooting the training environment, developing educational resources (e.g., tip sheets, e-learning modules) that are thorough and accurate, working administratively with learning platforms, training various user groups (e.g., end users, super users, credentialed trainers), reporting training metrics, providing updates to key stakeholders, participating in rotating 24x7 on call support, and supporting go-live implementations (which may include travel to various ECU Health sites).

Minimum Requirements

  • Associate degree or higher in education, nursing, information technology, allied health professions, business, instructional design or related.
  • Demonstrated experience in curriculum/education resource development or direct experience in relevant field required.
  • Formal teaching experience preferred.
  • 1 year demonstrated EHR experience preferred.
  • Experience as a Super User preferred.
  • Obtains and maintains 1 or more certifications as Epic Principal Trainer, as assigned.
  • Experience with Healthy Planet/Compass Rose (Population Health) preferred 
  • Expereince with Kaleidoscope (Opthalmology) Epic application preferred 

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.




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