Manager, Credits & Refunds

Job Description

ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

Position Summary

The Manager, Credits & Refunds is an integral part of the revenue cycle within the organization. The position works within the Central Business Office and with Revenue Cycle leadership to optimize cash flow. The role must have a focus on the quality, efficiency, and productivity of the department to minimize potential risk and to maximize reimbursement for the company.

Minimum Requirements

Bachelors Degree required in Business, Finance, Accounting or related field.

3 years experience required in Hospital/physician office/other medical billing office setting with experience supervising or coordinating insurance follow-up and accounts receivable activities, with at least 2 years of supervisory experience.

Supervisory experience may be substituted for higher degree i.e., Masters in Business or related degree.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.