Supervisor - Care Management (ECU Health North)

Job Description

ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

Position Summary

• The Supervisor will be responsible for day to day supervision and coordination of service provision for a multidisciplinary team.
• Responsibilities include daily monitoring of process effectiveness and outcomes, service delivery, and support of care management and clinical services to patients and families.
• The Supervisor will also participate in provision of care and service delivery a portion of the time and assist with overall operations of the division/department.

Responsibilities

• Responsible for the day to day coordination of services including provision of care, service delivery and quality.
• Coordinates age specific quality care by utilizing advanced and specialty focused clinical skills, expert clinical knowledge, and effective management of resources.
• Ensures standards of care are followed and documented.
• Develops tools, protocols, and other methods to enhance programs.
• Assures effective monitoring of processes, workload, and patient and family outcomes.
• Leads and participates in quality monitoring, clinical record reviews, observations, quality improvement, regulatory, compliance activities, and audits to assure evidence based practices are followed.

Minimum Requirements

• Bachelor's Degree in Nursing or Master's Degree in Social Work
• Must maintain a valid North Carolina driver's license or be licensed in the state of residence and maintain the VH required
• insurance limits.
• 2-3 years related experience
• Licensure/Registration/Certification: License as a Registered Nurse, must maintain licensure with the North Carolina
• Board of Nursing.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.