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In May 2022, we proudly announced our new brand: ECU Health.

Rebranding changes continue to unfold on our Careers website as we update the Talent Acquisition portals housed within. Throughout this process and into the future we remain committed to the communities we proudly serve. We’re excited for what it means for the future of health care in eastern North Carolina and for the incredible team members who are helping to make it happen.

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Director of Quality Management - Clinical Quality Management

Job ID: 970567
Facility: The Outer Banks Hospital, Inc.
Dept: Clinical Quality Management
Location: Nags Head, NC
FT/PT: Full-Time
Shift: Days
Reg/Temp: Regular
Date Posted: May 22, 2024

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Job Description

ECU Health

About The Outer Banks Hospital

The Outer Banks Hospital is a full-service critical access hospital offering a wide range of inpatient and outpatient services. The 21-bed facility is designed to meet the needs of the coastal community, whose year-round population of approximately 35,000 swells to about 350,000 in the summer season. Its campus includes four ORs, a medical/surgical unit, a labor & delivery suite with a dedicated caesarian section OR, a full rehabilitation therapy center, cancer treatment and radiation therapy center, and a 24-hour emergency department.

OBH is fully accredited, provides high quality care in a compassionate environment to all patients, regardless of their ability to pay, and has been nationally recognized for outstanding patient care.

Position Summary

Facilitates change to advance the organization and uses resources and operational practices to drive execution of plans. Ensures that policies, procedures and practices are operationalized to support safe, reliable care, regulatory compliance, and fosters a continuous learning culture. Accountable for a positive organizational culture in decision making and performance management to influence work attitudes and enhance job satisfaction. Has oversight of entity quality programs such has infection prevention, regulatory compliance, performance improvement and/or patient safety. Member of entity management teams and functions as a key liaison between the leadership teams, staff and physician partners of the health care facility and programs.

Minimum Requirements

Masters prepared  in healthcare related filed, with 5 to 7 years of directly related experience.  Demonstrated ability to manage, teach, make independent decisions and assume responsibility.  Strong interpersonal communication skills, verbal and written. Ability to communicate and work effectively with all levels of staff.  Working knowledge and experience with PC-based applications, i.e. Word, Excel, PowerPoint, Outlook.  Futuristic approach to the development of programs/systems that support continuous quality improvement and Mission, Vision, and Values. Ability to function as a leader, team member and execute the desired outcomes.  Must exhibit creative, positive problem-solving abilities.  Ability to foster collaboration between multiple parties.  Ability to plan, organize and effectively present ideas and concepts to groups.  Ability to think conceptually and apply concepts in a practical application.  Ability to assimilate information from a variety of sources, analyze information, and determines a course of action. Ability to consider diverse opinions and incorporate them into the decision-making process.  Proven track record of implementing organization-wide projects.  Commitment to a high standard of customer service.  Excellent budget and financial management skills.

Other Information

  • Full-time position with benefits.
  • Critical Access Hospital leadership rotate Administrator On-Call support - covering off shift and weekends.
  • Sign on Bonus

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

Contact Information

For additional information, please contact:

Tina Chavez, Talent Acquisition Consultant

ECU Health Talent Acquisition

Email: [email protected]




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