Member Account Specialist

Job Description

ECU Health

About ECU Health Wellness Centers

ECU Health Wellness Centers are medical fitness facilities designed to empower members to achieve optimal health. Each of the three locations—Greenville, Washington and Ahoskie—offer a broad range of exercise, aquatic and wellness services for all ages and fitness levels, including personal training, group fitness classes, Exercise is Medicine programs, massage therapy, nutrition counseling and more.

Position Summary

The Member Account Specialist performs cash management, billing, and membership accounting related services.

As a Member Account Specialist, you will:

• Facilitate accounts receivable and perform collections calls

• Complete routine reports on key business indicators

• Conduct membership and program sales and assist with member services

• Provide administrative and operational assistance and support to ECU Health Wellness Center Leadership

Minimum Requirements

• Minimum 2 year Associate Degree in Accounting, Business, or other related business degree- or higher

• Minimum 3 years experience in accounting and accounts management systems 

• Minimum 1 year experience in direct customer service, sales and/or collection calls 

• Must demonstrate high aptitude for accounting, accounts software/reports, and customer service

Other Information

• 40 hours a week

• Primarily Monday - Friday (8 am - 5 pm)

• Required to work rotational weekends and On-call as Manager on Duty

• Great Benefits

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

Contact Information

For additional information, please contact:

Jordyn Woods, Talent Acquisition Consultant

ECU Health Talent Acquisition

Email: [email protected]