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In May 2022, we proudly announced our new brand: ECU Health.

Rebranding changes continue to unfold on our Careers website as we update the Talent Acquisition portals housed within. Throughout this process and into the future we remain committed to the communities we proudly serve. We’re excited for what it means for the future of health care in eastern North Carolina and for the incredible team members who are helping to make it happen.

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Benchmarking Data Analyst - Revenue Cycle

Job ID: 969182
Facility: ECU Health
Dept: Physician Advisor Program
Location: Greenville, NC
FT/PT: Full-Time
Shift: Not Applicable
Reg/Temp: Regular
Date Posted: Jun 14, 2024

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Job Description

ECU Health

About ECU Health

ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.

The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children’s Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.

Position Summary

Develops, maintains and analyzes databases to guide healthcare decision making. Plan, organize and perform data analysis on areas of relevance to coding, documentation, financial performance, risk adjusted profiling and other areas as requested. Maintains knowledge of current, relevant performance measures, metrics and benchmarks. Consults and collaborates with both internal and external resources.


Develop, integrate, and download comprehensive database structures to be used to guide healthcare decision-making.

  • Design and create databases and underlying tables, reports and forms.
  • Test to ensure database fields capture quantifiable data, reports and forms provide useful information.
  • Coordinate, plan, organize and perform data analysis on activities associated with department programs.
  • Analyze data to identify trends, benchmarks, areas of opportunity, etc..
  • Query databases to obtain quantifiable data and produce graphs of results for inclusion in reports to various entities.
  • Ensure that all data files are backed up to an IS supported server routinely.
  • Maintain knowledge of database specifications. Builds and modifies databases as appropriate.

Maintains database content

  • Load and extract data from current databases.
  • Extracts data from various systems and is able to problem solve data process/flow issues.
  • Ensure validity of data through independent reviews and queries and validate the structural integrity of manual and electronic data sets.
  • Analyze information from disparate sources.
  • Recommend specific improvements to data-collection procedures.

Maintain knowledge of current, relevant performance measures, metrics and benchmarks.

  • Consult with various internal and external sources to obtain accurate benchmark and metrics.
  • Utilize a variety of query tools and sources to obtain pertinent data.
  • Navigate authoritative resources to identity and interpret applicable standards.

Reviews data dictionaries as appropriate for accuracy and routinely validates data sources and outputs.

Plan and organize data collection processes for department activities.

Consult with internal and external resources as needed.

  • Provide information and analysis for Department Programs
  • Prepare slides, spreadsheets, reports and presentations as assigned.
  • Produces routine reports from databases and assists leaders and department/divisional staff in developing customized reports.
  • Uses a variety of data sources, acquires knowledge and skills to effectively produce data reports.
  • dSupport the development of dashboards and scorecards to show internal data as well as benchmark comparisons.
  • Select specific visualization tools that best depict the accurate representation of the data analysis.
  • Use valid and reliable data to support opportunity recommendations and illuminate key trends for stakeholders.
  • Apply techniques and tools to identify variation and its causes

Collaborate with cross-functional teams.

Provide documentation to ensure the reproduction of analytic findings.

Independence and Leadership skills

  • Independently manages individual work
  • Demonstrates self-direction in area of assigned responsibility
  • Contributes or leads to the development of goals and strategies
  • Identifies improvement opportunities and presents ideas to solve problems
  • Actively promotes collaboration and seeks to learn from others
  • Demonstrates ability and willingness to assume greater responsibilities with the organization.
  • Build effective relationships and collaborations with front-line staff and management to promote continued learning and support.


  • Accepts responsibility for actions and decisions
  • Accountable for mistakes and correct for an effective program
  • Follows through on assignments, projects, or requests
  • Pays attention to details.
  • Completes work in a timely, thorough manner.

Minimum Requirements

  • Bachelors Degree required. Bachelors in Business, Health care, HIMS, Computer science, or related field.
  • Masters Degree is preferred; may substitute for 1 year of experience.
  • RHIT or RHIA preferred. Clinical knowledge or experience preferred.
  • 3 to 4 years of related experience. Prior experience in a healthcare, medical records, financial services, or information services setting is preferable.
  • At least 2 years in databases, data analysis, information services, or similar areas.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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