Wellness Navigator

Job Description

ECU Health

About ECU Health

ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.

The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children’s Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.

Position Summary

The wellness navigator works to engage and activate patients, team members and community in Lifestyle Medicine Clinic and Wellness services. Uses data and motivational interviewing skills to provide population and individualized assistance to clients to assess health needs, interests and goals and engage in wellness and clinical services. Answers inbound calls for well-being support line and lifestyle clinic referrals and makes outbound communications to activate patients and customers in services. The navigator coordinates referrals and patient scheduling for Lifestyle Medicine Clinic providers and programs. Assists clients to overcome barriers to engagement and address social determinants of health, with the objective of activating each client in the desired health behavior. Provides health education and assists with lifestyle and wellness program facilitation.

Minimum Requirements

Requirements 

• Bachelors Degree required- or higher, Masters Preferred Public Health, Health Education, Social Work, Counseling, Exercise Science, Nursing, Nutrition or related Health degree.
• 2 years of experience in wellness, health education, case management or clinical setting required. Must have experience and be proficient in motivational interviewing, educating others on health topics, and use of excel, multi-line phone, email and social media.
• Masters Degree may substitute for 1 year of required experience.

Preferred Requirements 

• Experience in referral coordination and EPIC preferred.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.