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In May 2022, we proudly announced our new brand: ECU Health.

Rebranding changes continue to unfold on our Careers website as we update the Talent Acquisition portals housed within. Throughout this process and into the future we remain committed to the communities we proudly serve. We’re excited for what it means for the future of health care in eastern North Carolina and for the incredible team members who are helping to make it happen.

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Director, Quality Management

Job ID: 967440
Facility: ECU Health North
Dept: Clinical Quality Management
Location: Roanoke Rapids, NC
FT/PT: Full-Time
Shift: Not Applicable
Reg/Temp: Regular
Date Posted: Jul 18, 2024

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Job Description

ECU Health

About ECU Health North Hospital

ECU Health North Hospital is a Joint Commission-accredited, 204-bed acute bed facility serving Halifax, Northampton and Warren counties in the north-central region of North Carolina. Its service area also reaches into southern Virginia. With more than 600 team members, the hospital offers a broad range of medical and surgical services. It features a 24-hour emergency department and offers advanced diagnostics as well as specialty and primary care.

Position Summary

  • Responsibility, accountability and decision-making authority for facilitating the implementation of systems, programs and strategic initiatives that advance entity capability.  Develops and aligns strategies, initiatives, supporting infrastructure, and budgets that enable the entity to achieve results that align with established quality imperatives to create and sustain operational excellence. 
  • Communicates objectives to staff to ensure understanding of quality goals and their alignment.
  • Oversees initiatives and operations, including staff, budget, and vendor management.
  • Measures effectiveness and take steps to ensure continuous improvement of entity performance.
  • Facilitates change to advance the organization and uses resources and operational practices to drive execution of plans. 
  • Ensures that policies, procedures and practices are operationalized to support safe, reliable care, regulatory compliance, and fosters a continuous learning culture.
  • Accountable for a positive organizational culture in decision making and performance management to influence work attitudes and enhance job satisfaction.
  • Has oversight of quality programs such as infection prevention, regulatory compliance, performance improvement and/or patient safety.
  • Member of management teams and functions as a key liaison between the leadership teams, staff and physician partners of the health care facility and programs.

Minimum Requirements

  • Master's degree is required.
  • 5 to 7 years experience is required.
  • Knowledge/expertise with The Joint Commission is a MUST!!

Other Information

  • Department: ECU Health Clinical Quality Management.
  • Shift: Days.
  • Weekends: No.
  • On-Call: No.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

Contact Information

For additional information, please contact:

Aldric Hicks, Talent Acquisition Consultant

ECH Health Talent Acquisition

Email: [email protected]


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