Job Description

ECU Health

About ECU Health Edgecombe Hospital

ECU Health Edgecombe Hospital is a full-service, 117-bed acute care facility where residents of Tarboro and the surrounding communities can receive a wide range of health services close to home. As part of the ECU Health system of care, the hospital offers high quality care provided by more than 20 medical specialists, rehabilitation services, a birthing center, a cancer center, outpatient clinics and more.

Position Summary

The Patient Access Representative (PAR) is responsible for creating the first impression of the organization's services to patients and families and other external customers. As a PAR, essential duties may include scheduling, registration and insurance verification for both outpatient and inpatient services by collecting proper demographic information and securing authorizations for procedures. Acts as the primary liaison for patients receiving professional and hospital services at ECU Health.

Minimum Requirements

• High School or Equivalent (GED) or higher 

• 1 to 2 years of Registration and/or Billing experience within a healthcare setting 

• 3 to 5 years - customer service experience

• Excellent communication (both written and oral), detail orientation, organization, and multitasking skills 

• Insurance Verification experience

Preferred:

• Associate  and/or Bachelors Degree

• Experience with EPIC and medical office workflows

• Experience with Microsoft Office/PC-based applications (Outlook, Word and Excel)

Other Information

• This is a PRN, As Needed position

• Required to work rotating weekends

• 2nd Shift (3 pm - 11 pm)

• May be required to work different shifts and hours

• Careel Level growth Opportunities

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

Contact Information

For additional information, please contact:

Samantha Stewart, Talent Acquisition Consultant

ECU Health Talent Acquisition

Email: [email protected]