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A common name for a common purpose.

As we transition to ECU Health in the coming weeks and months, you will notice changes to our digital landscape, including ongoing updates to this site. Throughout this rebranding and into the future we remain committed to the communities we proudly serve. We’re excited for this evolution, and what it means for the future of health care in eastern North Carolina.

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Manager Linen Operations - Greenville

Job ID: 963888
Facility: ECU Health Medical Center
Dept: Laundry & Linen
Location: Greenville, NC
FT/PT: Full-Time
Shift: Not Applicable
Reg/Temp: Regular
Date Posted: May 16, 2023

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Job Description

ECU Health

About ECU Health

ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.

The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children’s Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.

Position Summary

Overall management of the linen distribution program including daily operations and staff. Work with EVS, Linen processor and departments to ensure linen is available for patient use. Track and manage linen ratio to ensure lost linen charges and minimized.


1. Commitment to a high standard of customer service.

2. Ownership of linen ratio to ensure lost linen charges are minimized.
3. Manage linen orders and any associated inventory systems.

4. Ensure units are properly stocked without overstock.

5. Review and distribute available monthly reports to identify opportunities for efficiency and cost control.

6. Implement and sustain an in-service education program to maximize patient care and improve quality and cost reduction.

7. Implementation of linen utilization guidelines and awareness program that is designed to provide education regarding proper linen utilization.

8. Communicate with unit leadership and resolve any linen quality or quantity concerns.

9. Provides direction and leadership to management and staff in area of accountability. Identifies, coordinates and adjusts resources as needed.

10. Develops and monitors action plans to improve performance against expectations in area of accountability.

11. Facilitates positive relationships and communications between departments and key stakeholders, through various means, such as conducting and attending meetings, rounding, having one-to-one communications, and generally being visible and accessible to colleagues and staff.

12. Other duties as assigned.

Minimum Requirements

High School or Equivalent (GED) required.

Prefer Associates Degree

5 - 7 years in Supply Chain or linen distribution experience preferred.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

Contact Information

For additional information, please contact:

Angie Nichols, Talent Acquisition Consultant

ECU Health Talent Acquisition

Email: [email protected]


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