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Job ID: 964377
Facility: ECU Health North
Location: Roanoke Rapids, NC
Shift: Not Applicable
Date Posted: May 12, 2023
About ECU Health North Hospital
ECU Health North Hospital is a Joint Commission-accredited, 204-bed acute bed facility serving Halifax, Northampton and Warren counties in the north-central region of North Carolina. Its service area also reaches into southern Virginia. With more than 600 team members, the hospital offers a broad range of medical and surgical services. It features a 24-hour emergency department and offers advanced diagnostics as well as specialty and primary care.
Serves as a knowledge and resource expert for Patient Access Representatives. Responsible for assisting with the supervision of staff and supporting management with various functions related to all patient registration activities including patient reception, face-to-face registration, insurance verification, financial counseling, cash collections, chart reconciliation and patient discharge. Individual must demonstrate proficiency in all aspects of the registration process and ensures that the team completes the work in a timely fashion. Provide support to an organizational culture that lends the highest degree of service excellence standards to all customer groups. Acts as primary liaison for patients receiving professional and hospital services.
High School or Equivalent (GED) or higher is required
Associate Degree: preferred
Bachelors Degree: preferred
4 - 5 years - registration/insurance verification and scheduling experience in EPIC, or other EHR systems within a hospital or medical office environment; customer service experience is required.
Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required
Proficient computer skills; Experience with Microsoft Office applications (Outlook, Word and Excel)
Experience with EPIC and medical office workflows
Insurance Verification Experience
Department: ECU Health North Admissions.
It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.
For additional information, please contact:
Shawn Jack, Talent Acquisition Consultant
ECU Health Talent Acquisition
Email: [email protected]