Job Description

ECU Health

About ECU Health North Hospital

ECU Health North Hospital is a Joint Commission-accredited, 204-bed acute bed facility serving Halifax, Northampton and Warren counties in the north-central region of North Carolina. Its service area also reaches into southern Virginia. With more than 600 team members, the hospital offers a broad range of medical and surgical services. It features a 24-hour emergency department and offers advanced diagnostics as well as specialty and primary care.

Position Summary

Responsible for creating the first impression of the organization's services to patients and families and other external customers. Essential duties may include performing all pre-arrival duties related to the pre-registration and financial clearance process for both outpatient and inpatient services. This position is responsible for collecting proper demographic and financial data to insure hospital bill is paid by a third party payer or the patient, in addition to verifying insurance eligibility, referral coordination, and securing authorization. Acts as primary liaison for patients receiving professional and hospital services at ECU Health.

Minimum Requirements

High School or Equivalent (GED) or higher is required

Associate Degree: preferred

Bachelors Degree: preferred

2 to 4 years of Registration, Scheduling and Insurance Authorization experience within a healthcare setting is required.

5 years of customer service experience is required.

Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required

Proficient computer skills; Experience with Microsoft Office applications (Outlook, Word and Excel)

Preferred

Experience with EPIC and medical office workflows

Insurance Verification Experience

Other Information

Department: ECU Health North Admissions.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

Contact Information

For additional information, please contact:

Shawn Jack, Talent Acquisition Consultant

ECU Health Talent Acquisition

Email: [email protected]