It’s with great pride and excitement that we present our new brand.

A common name for a common purpose.

As we transition to ECU Health in the coming weeks and months, you will notice changes to our digital landscape, including ongoing updates to this site. Throughout this rebranding and into the future we remain committed to the communities we proudly serve. We’re excited for this evolution, and what it means for the future of health care in eastern North Carolina.

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Administrator, Regional Operations

Job ID: 964109
Facility: ECU Health Phys Team Member
Dept: Physician Organization Admin
Location: Greenville, NC
FT/PT: Full-Time
Shift: Not Applicable
Reg/Temp: Regular
Date Posted: May 1, 2023

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Job Description

ECU Health

About ECU Health

ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.

The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children’s Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.

Position Summary


Serves as the primary administrative leader for multiple ambulatory clinical services as part of ECU Health Physicians by directing, planning, coordinating, and managing comprehensive physician practice(s) and clinical services/functions.

Represents provider services and works collaboratively with health system leaders, service line leaders, and medical group leadership to appropriately plan and resource/coverage for a variety of hospital-based and/or clinic services and implementation of strategic initiatives.

Coordination of a variety of activities, functions to monitor and ensure efficient and effective practice performance, optimal access, quality patient care, patient experience, team member and provider recruitment, and provider and team member engagement.

Leads and participates in annual budget development with managers and administrators. Monitors monthly financial performance and holds leaders accountable for variances.


1.  Daily staff and provider resource management. Effective communication of standards and expectations with all staff and providers. Lead by example; Inspire and motivate staff to achieve organizational objectives. Promote individual growth and accountability. Maintain appropriate staffing levels as hiring authority for assigned practices, ensure compliance with workplace policies.
2.  Ensure efficient practice performance though management of all operational aspects. Provide visible leadership to assigned locations. Implement best practices, measure and monitor outcomes. Working knowledge of all practice associated information systems.
3.  Coordination of activities necessary to render compliant, quality patient care and ensure optimal access. Ensure throughput and scheduling templates maximize resources. Familiarity with regulatory aspects of Medicare, OSHA, HIPAA, etc. Promote patient satisfaction, safety, and commitment to CQI process.
4.  Participate in the planning and development process and possess a thorough understanding of organizational strategy.
Assist with regional practice integration planning.
Support service line and product expansion in assigned practices as appropriate. Develop and maintain proficiency with practice start up operations.
5.  Maintain a solid understanding of the budgeting and revenue cycle processes. Participate in establishing budgets for assigned practices. Understand cost control processes.  Monitor financial performance progress and adherence to budget. Develop proficiency in analyzing revenue cycle performance data and participate in developing processes to improve operating metrics.

Minimum Requirements

4 year college degree- or higher.

5 plus years of experience.

Other Information

  • Full time, benefit eligible
  • Hours are Monday-Friday 8a-5p, with occasional overtime and weekends
  • Position is onsite and will be located in Greenville NC.  Occasional regional travel required.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

Contact Information

For additional information, please contact:

Gwen, Interim Talent Acquisition Consultant

ECU Health Talent Acquisition

Email: [email protected]

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