It’s with great pride and excitement that we present our new brand.

A common name for a common purpose.

As we transition to ECU Health in the coming weeks and months, you will notice changes to our digital landscape, including ongoing updates to this site. Throughout this rebranding and into the future we remain committed to the communities we proudly serve. We’re excited for this evolution, and what it means for the future of health care in eastern North Carolina.

Join our Talent Network
Skip to main content

Patient Counselor (Legal) - Greenville

Job ID: 961876
Facility: ECU Health
Dept: Business Office
Location: Greenville, NC
FT/PT: Full-Time
Shift: Not Applicable
Reg/Temp: Regular
Date Posted: Sep 6, 2023

Save Job Job Saved

Job Description

ECU Health

About ECU Health

ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.

The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children’s Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.

Position Summary

Process accounts involving liabilities, estates and bankruptcies in accordance to North Carolina Cease and Desist (legal provision that prevents creditors from pursuing debtors for money owed). Review and monitor accounts placed in a legal status hold through the EPIC workqueues. Perform the duties of a Patient Counselor and Assistant Patient Counselor as required. Perform other related responsibilities as requested or required.


Validate , process bankruptcy notices and file proof of claims in accordance to North Carolina Cease and Desist .

Daily communication with attorney offices, insurance adjusters, and other third parties (verbal and written).

Process accounts involving liabilities and estates.

Provide liens and various legal documents to attorney offices.

Submit subpoenas and other legal documents to the clerk of court.

Validate estates for all North Carolina counties.

Assist walk-in patients, paralegals, attorneys and other legal representatives.

Minimum Requirements

High School plus 2 years of formal experience or education in Health Occupations, Business, criminal justice or related.

Associate degree plus 2 yrs of formal experience in Health Occupations, Business, Attorney Office, Criminal Justice or related

Paralegal preferred.

One additional years of related experience may be substituted for one year of the required education with a maximum substitution of two years.

More than 2 years experience in an Attorney's office, Business Office or Doctor's office preferred.

Contact Information

For additional information, please contact:

Angie J. Nichols, BS, Talent Acquisition Consultant

ECU Health Talent Acquisition

Email: [email protected]


Share: mail

Similar Jobs

Registered Nurse, Neonatal Intensive Care Unit

Greenville, NC, United States

Registered Nurse, Pediatrics

Greenville, NC, United States

Registered Nurse, Pediatrics Unit

Greenville, NC, United States

Registered Nurse, Pediatric Intensive Care Unit

Greenville, NC, United States