Job Description

ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

Position Summary

The Transfer Center Registered Nurse (TCRN) is responsible for the coordination of patient transfers to ECUHMC, to an appropriate ECU Health Community Hospital or to a Non-ECU Health Hospital. The TCRN collaborates with the Patient Placement Facilitator, Patient Placement Coordinators and the Communications Center Specialist, and acts as a clinical resource and facilitator for all interfacility transfers. The TCRN utilizes computer technology to facilitate multi-faceted communications and applies nursing knowledge derived from education and experience as foundation for transfer facilitation, communication, and documentation.

In addition to the basic responsibilities per RN job description, the TCRN facilitates all regional referrals, the TCRN may facilitate transfers, admissions, bed requests from inpatient, outpatient, clinics, pre-admits, and for cardiovascular and medical/surgical services.

Responsibilities

• Coordinates and facilitates all admission/bed requests from inpatient/outpatient/clinics/pre-admits/regional referrals for cardiovascular services. Follows established algorithms, protocols, guidelines and procedures for how to accept and process admission request information. 
• Works collaboratively with Regional referring contacts, physicians, clinicians, EastCare, all CV inpatient and outpatient units, Admissions, ED and Patient Care Facilitators to accept, document specifics, arrange transfer/transport arrangements and process admission information.
• Responsible for alerting all parties involved when triaging and capacity is reaching critical levels.
• Responds to and manages multiple phones and facsimile lines.
• Demonstrates broad spectrum of knowledge and clinical competence related to assessing the patient transfer and placement needs including those associated with invasive and noninvasive procedures, surgeries, STEMIs and Code Strokes.
• Communicates with all disciplines, referring facilities, East Care, ICU charge nurses, Fellows, Service line nurse practitioners/clinicians and attending physicians by providing information, and asking and answering clinical questions.
• Identifies clinical and departmental barriers to effective patient throughput and contacts appropriate personnel to develop a resolution plan. Works with charge nurse staff, physicians, clinicians, case managers to address barriers.

Minimum Requirements

• ADN required
• BSN preferred
• RN license required.
• BCLS & ACLS certifications preferred.
• At least five years of experience in a patient care environment utilizing clinical and assessment skills.
• Leadership experience required, i.e., charge nurse.
• Charge nurse experience required.
• Knowledge of admission, patient placement, transfer, and discharge processes preferred.
• EPIC user
• Teletracking user experience is a plus
• Utilization management experience a plus

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.