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Behavioral Health Associate

Job ID: 959801
Facility: ECU Health Medical Center
Dept: Hybrid Complex Medical Unit
Location: Greenville, NC
FT/PT: Part-Time
Shift: Not Applicable
Reg/Temp: Regular
Date Posted: Nov 21, 2022

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Job Description

ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

Position Summary

  • The Behavioral Health Associate (BHA) provides behavioral health care for patients that is safe, cost-effective, and exemplary of health care quality standards.  Under the direct supervision of a nurse, a Behavioral Health Associate participates in patient observation , planning, implementation, and evaluation as a participant in the delivery of behavioral health services. 
  • As a member of a team of health care professionals, Behavioral Health Associates provide care that is population specific for patients in his/her assigned unit or clinical setting(s), and grounded in mutually beneficial partnerships with patients and families.  Behavioral Health Associates behave in a manner consistent with the ethical standards of all health care professionals. 
  • Behavioral Health Associates participate in the provision of behavioral health interventions, goal-directed care planning, and patient education under the supervision of a nurse.  Behavioral Health Associates are required to document in the electronic health record factual, accurate, complete, timely, legal information about the care they provide to each patient.
  • The Behavioral Health Associate also serves in the role of the Observer as assigned. The Observer is responsible for monitoring one or more assigned patients on a designated unit for a specified time period.  The Observer alerts the patients assigned nurse and/or supervisor if the patient begins to or does exhibit risk of harm himself/herself or others.  The Observer may be delegated patient care tasks within his/her scope of practice in addition to monitoring the patient while under the supervision of the nurse.


  • Demonstrates the knowledge and skills necessary to provide care appropriate to the patient population. Participates in the determination of behavioral health care needs based on the collection of data relevant to the health status of patients.
  • Participates in meeting all identified patient and family education needs as assigned by the nurse and documents provision of education in the electronic health record.
  • Documents in the electronic health record factual, accurate, complete, timely, legal information about the care provided to each patient. Continually seeks to improve the quality of services provided and actively participates in unit-based, hospital-wide, and/or ECU Health quality initiatives. 
  • Uses department scripts to effectively communicate with other departments, patients, families, coworkers and students in person or over the phone. Participates in life-support activities as required, responding to Emergency Response Team (ERT) and Code Blue emergencies as per unit/department protocol. 
  • Physically and verbally intervenes in potentially volatile situations involving patient safety and calls for assistance as needed to assure patient and team member safety when a patient demonstrates out of control behavior such as throwing furniture, physically hurting self or others, or is a threat to himself or others in the surrounding environment. 
  • Transports patient by appropriate means to or from procedures or testing off the unit (e.g., , X-ray) after consulting with  nurse.
  • Completes patient vital signs as ordered and upon return to the unit from any procedure- . Verbally notifies nurse incharge to obtain coverage before leaving patient unattended when monitoring on 1:1 or constant observation precautions. Assists patient to bed with side rail up (if applicable) and provides appropriate reality re-orientation.
  • Reads and follows ECU Health policies and procedures and works directly under the supervision of a nurse. 


Minimum Requirements

  • Current American Heart Association CPR is required.
  • High School Diploma or GED
  • Current American Heart Association CPR or Heartsaver CPR AED.
  • Active NC Nursing Assistant I certification 
  • Non-violent crisis intervention training (NVCI) or other de-escalation program adopted by ECU Health. (If not current at time of hire, must complete within first 90 days of employment and maintain without lapse during employment)
  • Prefer a minimum of 1 year work experience in a behavioral health inpatient setting or similar. closely related care environment. such as  Group Home, ResidentialTreatment Center and other behavioral health facility.
  • Associates or baccalaureate degree in human services or behavioral health-related field of study
  • Nursing Assistant I certification (if primary employment is ECU Health Beaufort or ECU Health Duplin).
  • Nursing Assistant II certification.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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